[Bug 934371] [NEW] Unresolvable problem message results in less useful bug reports
Brian Murray
brian at ubuntu.com
Fri Feb 17 17:52:46 UTC 2012
Public bug reported:
In UpdateManager/UpdateManager.py the following code exists:
except SystemError, e:
msg = ("<big><b>%s</b></big>\n\n%s\n'%s'" %
(_("Could not calculate the upgrade"),
_("An unresolvable problem occurred while "
"calculating the upgrade.\n\n"
"Please report this bug against the 'update-manager' "
"package and include the following error message:"),
e)
)
The upgrade may not be calculated for a couple of reasons. As an
example we have:
E:Error, pkgProblemResolver::Resolve generated breaks, this may be
caused by held packages.
This can be caused by:
* Upgrading to a pre-release version of Ubuntu
* Running the current pre-release version of Ubuntu
* Unofficial software packages not provided by Ubuntu
update-manager knows, or should know, if you are upgrading to a pre-
release or running one and should notify the user to try again as this
may be due to archive inconsistencies rather than having them file a bug
right away.
** Affects: update-manager (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/934371
Title:
Unresolvable problem message results in less useful bug reports
Status in “update-manager” package in Ubuntu:
New
Bug description:
In UpdateManager/UpdateManager.py the following code exists:
except SystemError, e:
msg = ("<big><b>%s</b></big>\n\n%s\n'%s'" %
(_("Could not calculate the upgrade"),
_("An unresolvable problem occurred while "
"calculating the upgrade.\n\n"
"Please report this bug against the 'update-manager' "
"package and include the following error message:"),
e)
)
The upgrade may not be calculated for a couple of reasons. As an
example we have:
E:Error, pkgProblemResolver::Resolve generated breaks, this may be
caused by held packages.
This can be caused by:
* Upgrading to a pre-release version of Ubuntu
* Running the current pre-release version of Ubuntu
* Unofficial software packages not provided by Ubuntu
update-manager knows, or should know, if you are upgrading to a pre-
release or running one and should notify the user to try again as this
may be due to archive inconsistencies rather than having them file a
bug right away.
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https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/934371/+subscriptions
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