[Bug 1086318] [NEW] Authentication failed on udateing from 12.04 to 121.10

Stefan Beller 1086318 at bugs.launchpad.net
Tue Dec 4 10:40:00 UTC 2012


Public bug reported:

So currently I am running 12.04 and I wanted to upgrade to 12.10.
I started update-manager -d and clicked on "Upgrade", however after reading the release notes and clicking on upgrade again,
a message box showed up:

Authentication failed

Authenticating the upgrade failed. There may be a problem with the
network or with the server.


in the console wich I started the updatemanager from:
(I started the upgrade process multiple times for reporting the bug, hence multiplemessages.)
$update-manager -d
authenticate 'quantal.tar.gz' against 'quantal.tar.gz.gpg' 
exception from gpg: GnuPG exited non-zero, with code 2
Debug information: 


gpg: Signature made Tue 16 Oct 2012 09:51:53 PM CEST using DSA key ID 437D05B5
gpg: can't open `/etc/apt/trusted.gpg'
gpg: keydb_search failed: file open error
gpg: Can't check signature: public key not found


(update-manager:2727): Gtk-CRITICAL **: gtk_scrolled_window_add: assertion `child_widget == NULL' failed
authenticate 'quantal.tar.gz' against 'quantal.tar.gz.gpg' 
exception from gpg: GnuPG exited non-zero, with code 2
Debug information: 


gpg: Signature made Tue 16 Oct 2012 09:51:53 PM CEST using DSA key ID 437D05B5
gpg: can't open `/etc/apt/trusted.gpg'
gpg: keydb_search failed: file open error
gpg: Can't check signature: public key not found


(update-manager:2727): Gtk-CRITICAL **: gtk_scrolled_window_add: assertion `child_widget == NULL' failed
authenticate 'quantal.tar.gz' against 'quantal.tar.gz.gpg' 
exception from gpg: GnuPG exited non-zero, with code 2
Debug information: 


gpg: Signature made Tue 16 Oct 2012 09:51:53 PM CEST using DSA key ID 437D05B5
gpg: can't open `/etc/apt/trusted.gpg'
gpg: keydb_search failed: file open error
gpg: Can't check signature: public key not found


(update-manager:2727): Gtk-CRITICAL **: gtk_scrolled_window_add: assertion `child_widget == NULL' failed
authenticate 'quantal.tar.gz' against 'quantal.tar.gz.gpg' 
exception from gpg: GnuPG exited non-zero, with code 2
Debug information: 


gpg: Signature made Tue 16 Oct 2012 09:51:53 PM CEST using DSA key ID 437D05B5
gpg: can't open `/etc/apt/trusted.gpg'
gpg: keydb_search failed: file open error
gpg: Can't check signature: public key not found


(update-manager:2727): Gtk-CRITICAL **: gtk_scrolled_window_add: assertion `child_widget == NULL' failed
authenticate 'quantal.tar.gz' against 'quantal.tar.gz.gpg' 
exception from gpg: GnuPG exited non-zero, with code 2
Debug information: 


gpg: Signature made Tue 16 Oct 2012 09:51:53 PM CEST using DSA key ID 437D05B5
gpg: can't open `/etc/apt/trusted.gpg'
gpg: keydb_search failed: file open error
gpg: Can't check signature: public key not found

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: update-manager 1:0.156.14.11
ProcVersionSignature: Ubuntu 3.2.0-34.53-generic-pae 3.2.33
Uname: Linux 3.2.0-34-generic-pae i686
ApportVersion: 2.0.1-0ubuntu15
Architecture: i386
Date: Tue Dec  4 11:32:56 2012
GsettingsChanges:
 com.ubuntu.update-manager first-run false
 com.ubuntu.update-manager launch-time 1354617068
 com.ubuntu.update-manager window-height 547
 com.ubuntu.update-manager window-width 600
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: update-manager
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: update-manager (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug dist-upgrade i386 precise running-unity

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https://bugs.launchpad.net/bugs/1086318

Title:
  Authentication failed on udateing from 12.04 to 121.10

Status in “update-manager” package in Ubuntu:
  New

Bug description:
  So currently I am running 12.04 and I wanted to upgrade to 12.10.
  I started update-manager -d and clicked on "Upgrade", however after reading the release notes and clicking on upgrade again,
  a message box showed up:

  Authentication failed

  Authenticating the upgrade failed. There may be a problem with the
  network or with the server.

  
  in the console wich I started the updatemanager from:
  (I started the upgrade process multiple times for reporting the bug, hence multiplemessages.)
  $update-manager -d
  authenticate 'quantal.tar.gz' against 'quantal.tar.gz.gpg' 
  exception from gpg: GnuPG exited non-zero, with code 2
  Debug information: 

  
  gpg: Signature made Tue 16 Oct 2012 09:51:53 PM CEST using DSA key ID 437D05B5
  gpg: can't open `/etc/apt/trusted.gpg'
  gpg: keydb_search failed: file open error
  gpg: Can't check signature: public key not found

  
  (update-manager:2727): Gtk-CRITICAL **: gtk_scrolled_window_add: assertion `child_widget == NULL' failed
  authenticate 'quantal.tar.gz' against 'quantal.tar.gz.gpg' 
  exception from gpg: GnuPG exited non-zero, with code 2
  Debug information: 

  
  gpg: Signature made Tue 16 Oct 2012 09:51:53 PM CEST using DSA key ID 437D05B5
  gpg: can't open `/etc/apt/trusted.gpg'
  gpg: keydb_search failed: file open error
  gpg: Can't check signature: public key not found

  
  (update-manager:2727): Gtk-CRITICAL **: gtk_scrolled_window_add: assertion `child_widget == NULL' failed
  authenticate 'quantal.tar.gz' against 'quantal.tar.gz.gpg' 
  exception from gpg: GnuPG exited non-zero, with code 2
  Debug information: 

  
  gpg: Signature made Tue 16 Oct 2012 09:51:53 PM CEST using DSA key ID 437D05B5
  gpg: can't open `/etc/apt/trusted.gpg'
  gpg: keydb_search failed: file open error
  gpg: Can't check signature: public key not found

  
  (update-manager:2727): Gtk-CRITICAL **: gtk_scrolled_window_add: assertion `child_widget == NULL' failed
  authenticate 'quantal.tar.gz' against 'quantal.tar.gz.gpg' 
  exception from gpg: GnuPG exited non-zero, with code 2
  Debug information: 

  
  gpg: Signature made Tue 16 Oct 2012 09:51:53 PM CEST using DSA key ID 437D05B5
  gpg: can't open `/etc/apt/trusted.gpg'
  gpg: keydb_search failed: file open error
  gpg: Can't check signature: public key not found

  
  (update-manager:2727): Gtk-CRITICAL **: gtk_scrolled_window_add: assertion `child_widget == NULL' failed
  authenticate 'quantal.tar.gz' against 'quantal.tar.gz.gpg' 
  exception from gpg: GnuPG exited non-zero, with code 2
  Debug information: 

  
  gpg: Signature made Tue 16 Oct 2012 09:51:53 PM CEST using DSA key ID 437D05B5
  gpg: can't open `/etc/apt/trusted.gpg'
  gpg: keydb_search failed: file open error
  gpg: Can't check signature: public key not found

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: update-manager 1:0.156.14.11
  ProcVersionSignature: Ubuntu 3.2.0-34.53-generic-pae 3.2.33
  Uname: Linux 3.2.0-34-generic-pae i686
  ApportVersion: 2.0.1-0ubuntu15
  Architecture: i386
  Date: Tue Dec  4 11:32:56 2012
  GsettingsChanges:
   com.ubuntu.update-manager first-run false
   com.ubuntu.update-manager launch-time 1354617068
   com.ubuntu.update-manager window-height 547
   com.ubuntu.update-manager window-width 600
  MarkForUpload: True
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: update-manager
  UpgradeStatus: No upgrade log present (probably fresh install)

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