[Bug 1031664] Re: update-manager crashed with ImportError in /usr/lib/python3/dist-packages/DistUpgrade/DistUpgradeCache.py: No module named utils

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: update-manager (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1031664

Title:
  update-manager crashed with ImportError in /usr/lib/python3/dist-
  packages/DistUpgrade/DistUpgradeCache.py: No module named utils

Status in “update-manager” package in Ubuntu:
  Confirmed

Bug description:
  Just started Software Updater

  ProblemType: Crash
  DistroRelease: Ubuntu 12.10
  Package: update-manager 1:0.168
  ProcVersionSignature: Ubuntu 3.5.0-6.6-generic 3.5.0
  Uname: Linux 3.5.0-6-generic x86_64
  ApportVersion: 2.4-0ubuntu6
  Architecture: amd64
  Date: Wed Aug  1 10:55:16 2012
  ExecutablePath: /usr/bin/update-manager
  GsettingsChanges:
   b'com.ubuntu.update-manager' b'first-run' b'false'
   b'com.ubuntu.update-manager' b'launch-time' b'1343552633'
   b'com.ubuntu.update-manager' b'show-details' b'true'
   b'com.ubuntu.update-manager' b'window-height' b'646'
   b'com.ubuntu.update-manager' b'window-width' b'565'
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120724.2)
  InterpreterPath: /usr/bin/python3.2mu
  PackageArchitecture: all
  ProcCmdline: /usr/bin/python3 /usr/bin/update-manager
  ProcEnviron:
   PATH=(custom, no user)
   LANG=hu_HU.UTF-8
   SHELL=/bin/bash
  PythonArgs: ['/usr/bin/update-manager']
  SourcePackage: update-manager
  Title: update-manager crashed with ImportError in /usr/lib/python3/dist-packages/DistUpgrade/DistUpgradeCache.py: No module named utils
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

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