[Bug 843237] Re: Oneiric Installer does not complete in oem-mode when using the webcam plugin

Kent Baxley 843237 at bugs.launchpad.net
Tue Sep 6 20:38:56 UTC 2011


The logs in the previous comment are from a working system, where no
webcam was involved.

I am also attaching the logs from a system that failed to complete
installation in oem-mode (see logs.tar.gz).

Please let me know if I can get anything else for you on this.

** Changed in: ubiquity (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/843237

Title:
  Oneiric Installer does not complete in oem-mode when using the webcam
  plugin

Status in “ubiquity” package in Ubuntu:
  Confirmed

Bug description:
  Problem:  The Oneiric Installer never finishes when running in oem-
  mode and when the webcam plugin is in use.

  How reproducible: Always

  Steps to reproduce:

  1) Find a laptop with a working webcam.
  2) Boot up with the amd64 version of today's Oneiric Desktop build (20110906 in this case).
  3) From the main menu, select "install ubuntu"
  4) Press F4 and select OEM Mode
  5) Kick off the install
  6) Select Language, wifi options, etc.
  7) Erase and Install Ubuntu, verify partitioning scheme, select "Install Now"
  8) Select Timezone
  9) Select Keyboard
  10) Fill in the oem username and password
  11) Choose a log in picture, either with the webcam or one of the stock photos

  Actual Result:

  After selecting the photo and proceeding, the slideshow begins and the
  installer goes through the "Copy Files..." stage.  After that, the
  installer fails to proceed any further.  It does NOT crash.  Instead
  it remains on the slide show, with the progress bar all the way at the
  end, and the "Ready when you are..." indicator at the bottom of the
  window.  One cannot proceed further.

  Expected Result:

  Installer should complete and user should be able continue with the
  rest of oem-mode setup and installation.

  
  Note: This ONLY happens when using the webcam and the webcam plugin.  I also tested the same scenario on a machine with no webcam, and oem-mode ran fully to completion.   This problem does not reproduce on a regular ubuntu installation, with or without the webcam plugin in the mix.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: ubiquity 2.7.27
  ProcVersionSignature: Ubuntu 3.0.0-10.16-generic 3.0.4
  Uname: Linux 3.0.0-10-generic x86_64
  Architecture: amd64
  Date: Tue Sep  6 16:21:27 2011
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110906)
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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