[Bug 880704] Re: On kubuntu, update-manager hook crashes with ImportError: No module named gconf in hookutils.py attach_gconf

Jean-Baptiste Lallement jean-baptiste at ubuntu.com
Tue Oct 25 12:19:27 UTC 2011


** Summary changed:

- On kubuntu, update-manager crashes with ImportError: No module named gconf in hookutils.py attach_gconf 
+ On kubuntu, update-manager hook crashes with ImportError: No module named gconf in hookutils.py attach_gconf

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https://bugs.launchpad.net/bugs/880704

Title:
  On kubuntu, update-manager hook crashes with ImportError: No module
  named gconf in hookutils.py attach_gconf

Status in “update-manager” package in Ubuntu:
  Confirmed

Bug description:
  On Kubuntu, update-manager's hook crashes with the trace:
  $ ubuntu-bug update-manager-core
  ERROR: hook /usr/share/apport/package-hooks//source_update-manager.py crashed:
  Traceback (most recent call last):
    File "/usr/lib/python2.7/dist-packages/apport/report.py", line 663, in add_hooks_info
      symb['add_info'](self, ui)
    File "/usr/share/apport/package-hooks//source_update-manager.py", line 12, in add_info
      attach_gconf(report, 'update-manager')
    File "/usr/lib/python2.7/dist-packages/apport/hookutils.py", line 515, in attach_gconf
      import gconf
  ImportError: No module named gconf

  TEST CASE:
  1. Install Kubuntu and login
  2.a In a terminal run the command:
    $ ubuntu-bug update-manager-core
  OR
  2.b Run the following command in a terminal against an update-manager bug:
    $ apport-collect <bug id>

  Expected Result:
  The bug reporting process starts.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: update-manager 1:0.154
  ProcVersionSignature: Ubuntu 3.1.0-1.1-generic 3.1.0-rc10
  Uname: Linux 3.1.0-1-generic i686
  ApportVersion: 1.24-0ubuntu1
  Architecture: i386
  Date: Mon Oct 24 09:59:41 2011
  EcryptfsInUse: Yes
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_US.utf8
   SHELL=/bin/bash
  SourcePackage: update-manager
  UpgradeStatus: Upgraded to precise on 2011-07-12 (103 days ago)

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