[Bug 878797] [NEW] Internal error installing a .deb is not verbose enough

[Ben Stokes]

Public bug reported:

Downloaded a .deb file from www.google.com/chrome. Double clicked it,
and Software Centre opened. An error appears which says "Internal Error.
The file "/path/to/chrome.deb" could not be opened."

The message is not verbose and doesn't explain what can be done to fix
it.

When installing the file using dpkg, a more verbose message about
dependencies appears:

dpkg: dependency problems prevent configuration of google-chrome-stable:
 google-chrome-stable depends on libxss1; however:
  Package libxss1 is not installed.
 google-chrome-stable depends on libcurl3; however:
  Package libcurl3 is not installed.
dpkg: error processing google-chrome-stable (--install):
 dependency problems - leaving unconfigured

Installing these dependencies allows the package to install.

System info:

---

ben at L1:~$ lsb_release -rd
Description:	Ubuntu 11.10
Release:	11.10

---
ben at L1:~$ apt-cache policy software-center
software-center:
  Installed: 5.0.1.5
  Candidate: 5.0.1.5
  Version table:
 *** 5.0.1.5 0
        500 http://gb.archive.ubuntu.com/ubuntu/ oneiric-updates/main i386 Packages
        100 /var/lib/dpkg/status
     5.0.1.4 0
        500 http://gb.archive.ubuntu.com/ubuntu/ oneiric/main i386 Packages
---

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: software-center 5.0.1.5
ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
Uname: Linux 3.0.0-11-generic i686
ApportVersion: 1.23-0ubuntu3
Architecture: i386
Date: Thu Oct 20 12:44:20 2011
ExecutablePath: /usr/share/software-center/software-center
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta i386 (20110922)
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: software-center
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: software-center (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 oneiric running-unity

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https://bugs.launchpad.net/bugs/878797

Title:
  Internal error installing a .deb is not verbose enough

Status in “software-center” package in Ubuntu:
  New

Bug description:
  Downloaded a .deb file from www.google.com/chrome. Double clicked it,
  and Software Centre opened. An error appears which says "Internal
  Error. The file "/path/to/chrome.deb" could not be opened."

  The message is not verbose and doesn't explain what can be done to fix
  it.

  When installing the file using dpkg, a more verbose message about
  dependencies appears:

  dpkg: dependency problems prevent configuration of google-chrome-stable:
   google-chrome-stable depends on libxss1; however:
    Package libxss1 is not installed.
   google-chrome-stable depends on libcurl3; however:
    Package libcurl3 is not installed.
  dpkg: error processing google-chrome-stable (--install):
   dependency problems - leaving unconfigured

  Installing these dependencies allows the package to install.

  System info:

  ---

  ben at L1:~$ lsb_release -rd
  Description:	Ubuntu 11.10
  Release:	11.10

  ---
  ben at L1:~$ apt-cache policy software-center
  software-center:
    Installed: 5.0.1.5
    Candidate: 5.0.1.5
    Version table:
   *** 5.0.1.5 0
          500 http://gb.archive.ubuntu.com/ubuntu/ oneiric-updates/main i386 Packages
          100 /var/lib/dpkg/status
       5.0.1.4 0
          500 http://gb.archive.ubuntu.com/ubuntu/ oneiric/main i386 Packages
  ---

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: software-center 5.0.1.5
  ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
  Uname: Linux 3.0.0-11-generic i686
  ApportVersion: 1.23-0ubuntu3
  Architecture: i386
  Date: Thu Oct 20 12:44:20 2011
  ExecutablePath: /usr/share/software-center/software-center
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta i386 (20110922)
  InterpreterPath: /usr/bin/python2.7
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: software-center
  UpgradeStatus: No upgrade log present (probably fresh install)

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