[Bug 796848] Re: Installation Crashed

[Brian Murray]

Thank you for taking the time to report this bug and helping to make
Ubuntu better.  Reviewing your dmesg attachment to this bug report it
seems that there may be a problem with your hardware.  I'd recommend
performing a back up and then investigate the situation.  Measures you
might take include checking cable connections and using software tools
to investigate the health of your hardware.  In the event that is is not
in fact an error with your hardware please set the bug's status back to
New.  Thanks and good luck!

** Changed in: ubiquity (Ubuntu)
       Status: New => Invalid

** Changed in: ubiquity (Ubuntu)
   Importance: Undecided => Low

** Tags added: hardware-error

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https://bugs.launchpad.net/bugs/796848

Title:
  Installation Crashed

Status in “ubiquity” package in Ubuntu:
  Invalid

Bug description:
  Binary package hint: ubiquity

  I was installing Ubuntu on a Toshiba Satellite Laptop. Windows had
  crashed, quite probably due to a virus, and I was using Ubuntu to
  recover any files and then planned to make the switch to Linux. After
  the installation procedure was close to being done it crashed as it
  was "checking for packages to install." I got the following message -

  "Installer crashed"

  "We're sorry; the installer crashed. Please file a new bug report at
  https://launchpad.net/ubuntu/+source/ubiquity/+filebug (do not attach
  your details to any existing bug) and a developer will attend to the
  problem as soon as possible. To help the developers understand what
  went wrong, include the following detail in your bug report, and
  attach the files /var/log/syslog/ and /var/log/partman:

  The release is 11.04. I tried "apt-cache policy pkgname" and got the
  message "Unable to locate package pkgname" and I didn't see an option
  to check it in Software Center.

  I expected Ubuntu to install successfully but it the installer crashed
  instead.

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