[Bug 874727] Re: media error bug report blocking is incomplete

[Brian Murray]

The ubuntu.py general hook looks for the "I/O error" in Dmesg or
CurrentDmesg to determine if there is a hardware error.  The ubiquity
source package hook though looks for 'Buffer I/O error on device' for CD
devices and doesn't look for error messages regarding the physical drive
Ubuntu is being installed on.  The ubiquity source package hook should
be updated to check install log for error messages regarding the drive
Ubuntu is being installed on using a method similar to the ubuntu.py
general hook.


** Changed in: apport (Ubuntu)
       Status: New => Triaged

** Changed in: apport (Ubuntu)
   Importance: Undecided => High

** Also affects: apport (Ubuntu Precise)
   Importance: High
       Status: Triaged

** Also affects: ubiquity (Ubuntu Precise)
   Importance: Low
       Status: Invalid

** Changed in: apport (Ubuntu Precise)
    Milestone: None => precise-alpha-2

** Changed in: apport (Ubuntu Precise)
     Assignee: (unassigned) => Brian Murray (brian-murray)

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https://bugs.launchpad.net/bugs/874727

Title:
  media error bug report blocking is incomplete

Status in “apport” package in Ubuntu:
  Triaged
Status in “ubiquity” package in Ubuntu:
  Invalid
Status in “apport” source package in Precise:
  Triaged
Status in “ubiquity” source package in Precise:
  Invalid

Bug description:
  When doing a fresh install of Ubuntu 11.10, the installer crashes in
  the phase "installing" (after "configuring hardware").

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: ubiquity 2.8.7
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic i686
  NonfreeKernelModules: wl
  ApportVersion: 1.23-0ubuntu3
  Architecture: i386
  CasperVersion: 1.287
  Date: Sat Oct 15 03:46:06 2011
  LiveMediaBuild: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
  ProcEnviron:
   LANGUAGE=
   PATH=(custom, no user)
   LANG=en_US.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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