[Bug 874889] Re: Make information clearer before upgrading

Walter Garcia-Fontes walter.garcia at upf.edu
Sat Oct 15 10:20:47 UTC 2011


I agree that this is an issue. I had an acquaintance of mine, also quite
new to linux, calling me asking if would loose some important software
because Canonical was not maintaining it any more.

** Changed in: update-manager (Ubuntu)
       Status: New => Confirmed

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to update-manager in Ubuntu.
https://bugs.launchpad.net/bugs/874889

Title:
  Make information clearer before upgrading

Status in “update-manager” package in Ubuntu:
  Confirmed

Bug description:
  Before confirming my upgrade from 11.04 to 11.10, I get this information pop-up (see screenshot) : 
  "Do you want to start the upgrade ? xx installes packages are not maintained by Canonical anymore... blabla"

  I am a simple user and I do not get what is important or not in this
  popup, as there is information everywhere :

  - "xx installed packages are not maintained by Canonical anymore. You can always retrieve assistance from the community" 
      > This is not a positive sentence. As a simple user, I will ask myself : "so what ? should I upgrade or not ? is there a risk for me ?"
      > we provide partial information,
  - "xx packages will be installed, deleted or updated"
      > Is a simple user really interested by this ? If he wants more information, he can expand the "details" where there is exactly the same info.
  - "You have to download a total of 708 M" 
     > "M" or "Mo" ?
  - "This dowload will take you 1 hour 29 minutes...."
     > Maybe Ubuntu could test the user connection before showing any estimation.

  I think this popup should be redesigned totally : "what important
  message do we want to communicate to the user ?"

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/874889/+subscriptions




More information about the foundations-bugs mailing list