[Bug 874889] [NEW] Make information clearer before upgrading

thib 874889 at bugs.launchpad.net
Sat Oct 15 09:16:14 UTC 2011


Public bug reported:

Before confirming my upgrade from 11.04 to 11.10, I get this information pop-up (see screenshot) : 
"Do you want to start the upgrade ? xx installes packages are not maintained by Canonical anymore... blabla"

I am a simple user and I do not get what is important or not in this
popup, as there is information everywhere :

- "xx installed packages are not maintained by Canonical anymore. You can always retrieve assistance from the community" 
    > This is not a positive sentence. As a simple user, I will ask myself : "so what ? should I upgrade or not ? is there a risk for me ?"
    > we provide partial information,
- "xx packages will be installed, deleted or updated"
    > Is a simple user really interested by this ? If he wants more information, he can expand the "details" where there is exactly the same info.
- "You have to download a total of 708 M" 
   > "M" or "Mo" ?
- "This dowload will take you 1 hour 29 minutes...."
   > Maybe Ubuntu could test the user connection before showing any estimation.

I think this popup should be redesigned totally : "what important
message do we want to communicate to the user ?"

** Affects: update-manager (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/874889

Title:
  Make information clearer before upgrading

Status in “update-manager” package in Ubuntu:
  New

Bug description:
  Before confirming my upgrade from 11.04 to 11.10, I get this information pop-up (see screenshot) : 
  "Do you want to start the upgrade ? xx installes packages are not maintained by Canonical anymore... blabla"

  I am a simple user and I do not get what is important or not in this
  popup, as there is information everywhere :

  - "xx installed packages are not maintained by Canonical anymore. You can always retrieve assistance from the community" 
      > This is not a positive sentence. As a simple user, I will ask myself : "so what ? should I upgrade or not ? is there a risk for me ?"
      > we provide partial information,
  - "xx packages will be installed, deleted or updated"
      > Is a simple user really interested by this ? If he wants more information, he can expand the "details" where there is exactly the same info.
  - "You have to download a total of 708 M" 
     > "M" or "Mo" ?
  - "This dowload will take you 1 hour 29 minutes...."
     > Maybe Ubuntu could test the user connection before showing any estimation.

  I think this popup should be redesigned totally : "what important
  message do we want to communicate to the user ?"

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