[Bug 868668] Re: Installer hangs when progressing to timezone page for 45 sec

Colin Watson cjwatson at canonical.com
Wed Oct 5 21:42:42 UTC 2011


** Also affects: ubiquity (Ubuntu Oneiric)
   Importance: Undecided
       Status: New

** Changed in: ubiquity (Ubuntu Oneiric)
       Status: New => Triaged

** Changed in: ubiquity (Ubuntu Oneiric)
   Importance: Undecided => High

** Changed in: ubiquity (Ubuntu Oneiric)
     Assignee: (unassigned) => Stéphane Graber (stgraber)

** Changed in: ubiquity (Ubuntu Oneiric)
    Milestone: None => ubuntu-11.10

** Tags added: rls-mgr-o-tracking

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https://bugs.launchpad.net/bugs/868668

Title:
  Installer hangs when progressing to timezone page for 45 sec

Status in OEM Priority Project:
  New
Status in OEM Priority Project oneiric series:
  New
Status in “ubiquity” package in Ubuntu:
  Triaged
Status in “ubiquity” source package in Oneiric:
  Triaged

Bug description:
  ubiquity 2.8.1.
  This is on a network that requires an HTTP proxy to access anything.  The details below are relevant to oem-config mode, but likely apply to installation as well.

  Previous ubiquity versions in oneiric would hang indefinitely trying
  to progress through the timezone page.  This behavior has been
  resolved by fetching geoname data asynchronously in ubiquity 2.8.0.

  Unfortunately, on this network it still takes approximately 45 seconds
  for the user to progress to the timezone page from the language page
  before anything can be clicked.

  If the process listing is observed after clicking the button in the
  installer to proceed to the next page, both a rdate and a wget call
  can be observed.  Neither of these will succeed when connected to a
  network like this.

  I would suspect these synchronous calls will also cause problems on
  WLAN hotspots that require a browser captcha and slow internet
  connections.

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