[Bug 803363] Re: Bought software fails to install

[Arne Caspari]

Hi Gary,

I removed the package from the apt cache before I tried to reinstall and
verified that software-center actually starts the download.

I tried with software-center several times and switched to a wired
network to rule out networking problems just to be sure but it always
failed. I also ran an apt-get update to refresh the package cache but
the "untrusted source" error remained. I found out  that the "Method
CreateItem failed" error came from the installation of GNOME3 from a ppa
and resulting incompatible packages for ubuntu single sign on which I
was able to fix by installing a patched "ubuntu-sso-client" package
however this did not fix the untrusted package source issue.

It looks to me like the issue was that somehow apt lost the signatures
of at least the ppa with the purchased software and somehow even an apt-
get update did not refresh that signature. Maybe even that ppa itself
was defective by the time I tried the installation as the  first run of
"apt-get install" had a package size missmatch - something I find rather
unusual.

Thanks again, 
/Arne

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Title:
  Bought software fails to install

Status in “software-center” package in Ubuntu:
  Invalid

Bug description:
  I bought "Steel Storm" from the ubuntu software center but it failed
  to install ( for unknown reason, I did not see an error message but
  the software was not installed after a while and there was no ongoing
  installation in the software center).

  I tried to reinstall via: "File/reinstalled purchased software..." (
  or similar, I am using the German version ). It asks for my Ubuntu
  Single Sign On credentials but fails to login with "Method CreateItem
  with signature 'a{sv}(oayay)b' on interface
  org.freedesktop.Secret.Collection doesn't exist"

  Also there is now an "Install" button in the entry for "Steel Storm"
  but if I click that, the installation fails saying it can not install
  from an untrusted source.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: software-center 4.0.3
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Uname: Linux 2.6.38-8-generic i686
  NonfreeKernelModules: wl
  Architecture: i386
  Date: Wed Jun 29 11:07:29 2011
  InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release i386 (20100816.1)
  PackageArchitecture: all
  ProcEnviron:
   SHELL=/bin/bash
   PATH=(custom, user)
   LANG=de_DE.utf8
   LANGUAGE=de_DE:en
  SourcePackage: software-center
  UpgradeStatus: Upgraded to natty on 2011-04-09 (80 days ago)

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