[Bug 720818] Re: installer crashed

[Brian Murray]

Thank you for taking the time to report this bug and helping to make
Ubuntu better.  Reviewing your log files attached to this bug report it
seems that there is a problem with your installation media (CD/DVD) or
with your hardware.  Please retry your installation with new media and
if it still fails I'd recommend testing your CD drive with other media.
In the event that is is not in fact an error with your installation
media or hardware please set the bug's status back to New.  Thanks and
good luck!

** Changed in: ubiquity (Ubuntu)
       Status: New => Incomplete

** Tags added: media-error

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https://bugs.launchpad.net/bugs/720818

Title:
  installer crashed

Status in “ubiquity” package in Ubuntu:
  Incomplete

Bug description:
  While installing onto 16GB USB persistent, from Live CD, on dell
  laptop.

  We're sorry; the installer crashed. Please file a new bug report at
  https://launchpad.net/ubuntu/+source/ubiquity/+filebug (do not attach
  your details to any existing bug) and a developer will attend to the
  problem as soon as possible. To help the developers understand what
  went wrong, include the following detail in your bug report, and
  attach the files /var/log/syslog and /var/log/partman:

  Traceback (most recent call last):
    File "/usr/lib/ubiquity/bin/ubiquity", line 229, in <module>
      main()
    File "/usr/lib/ubiquity/bin/ubiquity", line 224, in main
      install(args[0])
    File "/usr/lib/ubiquity/bin/ubiquity", line 68, in install
      ret = wizard.run()
    File "/usr/lib/ubiquity/ubiquity/frontend/gtk_ui.py", line 437, in run
      self.progress_loop()
    File "/usr/lib/ubiquity/ubiquity/frontend/gtk_ui.py", line 831, in progress_loop
      (ret, realtb))
  RuntimeError: Install failed with exit code 1 Traceback (most recent call last):
    File "/usr/share/ubiquity/install.py", line 2112, in <module>
      install.run()
    File "/usr/share/ubiquity/install.py", line 423, in run
      self.configure_hardware()
    File "/usr/share/ubiquity/install.py", line 1356, in configure_hardware
      self.set_debconf('popularity-contest/participate', participate)
    File "/usr/share/ubiquity/install.py", line 2084, in set_debconf
      dc = debconf.Debconf(read=dccomm.stdout, write=dccomm.stdin)
    File "/usr/lib/python2.5/site-packages/debconf.py", line 48, in __init__
      self.setUp(title)
    File "/usr/lib/python2.5/site-packages/debconf.py", line 51, in setUp
      self.version = self.version(2)
    File "/usr/lib/python2.5/site-packages/debconf.py", line 60, in <lambda>
      lambda *args, **kw: self.command(command, *args, **kw))
    File "/usr/lib/python2.5/site-packages/debconf.py", line 81, in command
      status = int(status)
  ValueError: invalid literal for int() with base 10: ''

  
  1) 
  # lsb_release -rd
  Description:    BackTrack 4 R2
  Release:        4 R2
  #                                  
  2) 
  # apt-cache policy pkgname
  W: Unable to locate package pkgname
  #

  3) Attempting to install bt4 r2 flavor of ubuntu, and 
  4) freezes at 94% and shows installer crash error

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