[Bug 646293] Re: usb connected cd/dvd drive not showing up in Nautilus despite being in dmesg

[Matthew Shapiro]

I have the same problem on 3  different machines running Ubuntu 10.10
x64, kernel 2.6.39.1.

The symptoms are: the cd or dvd in the drive is shown in nautilus, but
attempting to open, mount, or eject it sends a dbus error message, "DBus
error org.gtk.Private.RemoteVolumeMonitor.Failed: An operation is
already pending." Ejecting a disk manually works, but afterward gparted
won't start, and disk utility shows a blank window. I've googled trying
to solve this problem for several days, and am glad to have finally
found this thread now.

Each machine has 1 cd/dvd, each used to work in ubuntu 10.10, and each
continues to work in alternative OSs (mac os10.6.8, windows 7x64).

On 2 systems, older installations of linux also work. The drive is fine
as I write this on one of these machines after booting into ubuntu 10.10
kernel 2.6.38.3, udev 163. (I'll update this when I check the udev
version on the failing system).

The working system shows cd-rom mounted on sr 7:0:0:0: , while the
failing systems show the cdrom pointing to sr0 (to be updated).

If any of you find a work around (other than using an old kernel, which
I'm not sure will work on the broken systems), please do post.

Thanks,
Matthew



Installing 11.04 did not help, changing to more recent 2.6.38 kernels did not help. For some reason 2.6.39.2 will not install on these machines -- some dependency is not upgradeable. I mention all of this to help with debugging.

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https://bugs.launchpad.net/bugs/646293

Title:
  usb connected cd/dvd drive not showing up in Nautilus despite being in
  dmesg

Status in “udev” package in Ubuntu:
  Confirmed

Bug description:
  Binary package hint: udev

  The drive is functional in Lucid but in Maverick it is detected by the
  kernel, but not made available to userspace. Advice on IRC indicates
  that this is likely a udev bug.

  [28441.684105] usb 1-4: new high speed USB device using ehci_hcd and address 5
  [28443.023347] Initializing USB Mass Storage driver...
  [28443.024592] usb-storage 1-4:1.0: Quirks match for vid 05e3 pid 0701: 520
  [28443.024789] scsi2 : usb-storage 1-4:1.0
  [28443.026006] usbcore: registered new interface driver usb-storage
  [28443.026015] USB Mass Storage support registered.
  [28444.025449] scsi 2:0:0:0: CD-ROM            Slimtype COMBO LSC-24082K JK0N PQ: 0 ANSI: 0
  [28444.039528] sr0: scsi3-mmc drive: 0x/24x writer cd/rw xa/form2 cdda tray
  [28444.039554] Uniform CD-ROM driver Revision: 3.20
  [28444.045916] sr 2:0:0:0: Attached scsi CD-ROM sr0
  [28444.048282] sr 2:0:0:0: Attached scsi generic sg1 type 5

  ProblemType: Bug
  DistroRelease: Ubuntu 10.10
  Package: udev 162-1
  ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
  Uname: Linux 2.6.35-22-generic i686
  Architecture: i386
  Date: Thu Sep 23 16:43:22 2010
  EcryptfsInUse: Yes
  InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release i386 (20100816.1)
  MachineType: ASUSTeK Computer INC. 1002HA
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic root=UUID=4ee81f05-629a-449f-9ba6-3391a48dc3cf ro quiet splash
  ProcEnviron:
   LANG=da_DK.utf8
   SHELL=/bin/bash
  SourcePackage: udev
  dmi.bios.date: 03/02/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0701
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: 1002HA
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: x.xx
  dmi.chassis.asset.tag: 0x00000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTek Computer INC.
  dmi.chassis.version: x.x
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0701:bd03/02/2009:svnASUSTeKComputerINC.:pn1002HA:pvrx.x:rvnASUSTeKComputerINC.:rn1002HA:rvrx.xx:cvnASUSTekComputerINC.:ct10:cvrx.x:
  dmi.product.name: 1002HA
  dmi.product.version: x.x
  dmi.sys.vendor: ASUSTeK Computer INC.

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