[Bug 784416] Re: Ubuntu 11.04 installer crash

[Brian Murray]

** Tags added: ubiquity-2.6.10

** Tags added: natty

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https://bugs.launchpad.net/bugs/784416

Title:
  Ubuntu 11.04 installer crash

Status in “ubiquity” package in Ubuntu:
  Confirmed

Bug description:
  Binary package hint: ubiquity

  Hello,

  I was installing Ubuntu 11.04 on my system (alongside Windows Vista
  Home Premium) this evening when the installer returned the following
  error message:

  We're sorry; the installer crashed. Please file a new bug report at
  https://launchpad.net/ubuntu/+source/ubiquity/+filebug (do not attach
  your details to any existing bug) and a developer will attend to the
  problem as soon as possible. To help the developers understand what
  went wrong, include the following detail in your bug report, and
  attach the files /var/log/syslog and /var/log/partman:

  As requested in the error, I am submitting this bug report. I have
  attached the "syslog" file requested, but I seem only to be able to
  attach the one file. I shall see if there is another way to submit the
  "partman" file before I turn in for the evening, as your guidelines
  are quite clear that these files are only useful in my current
  session.

  I was installing Ubuntu 11.04 to repair a problem I had upgrading from
  10.10. The upgrade seemed to proceed normally, but upon restart, the
  GRUB bootloader failed, returning a grub rescue prompt. I was unable
  to boot into either Ubuntu or Windows, so I consulted a friend, and he
  recommended that I try installing again. I told the installer to erase
  the current 11.04 partition and install fresh, and about twenty
  minutes into the install, that error came up.

  I would really appreciate any help you can give me on this. I'm
  currently running 11.04 off of an Ubuntu Live CD, which, as I'm sure
  you can appreciate, is a less-than-ideal solution. I'm really quite
  frustrated at this point because I assumed the upgrade to 11.04
  wouldn't cause any problems. Also, this is the second time I've had to
  type all of this out, as after I clicked "Submit Bug Report" the first
  time, Firefox "lost connection to the server, "or something like that.
  So, yeah, I'm ripping my hair out at this point; I would be very
  appreciative of any help you can provide.

  Thank you,

  - Brennan

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