[Bug 816035] Missing required logs.

[Brad Figg]

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 816035

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags added: natty

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https://bugs.launchpad.net/bugs/816035

Title:
  Memory upgrade makes Ubuntu painfully slow

Status in NULL Project:
  Invalid
Status in “grub2” package in Ubuntu:
  New
Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  When upgrading the system memory of an Acer Veriton 1000 from 1GB to
  2GB, the Ubuntu 11.04 operating system becomes unusable slow. The
  problem is reproducible and only occurrs when both memory modules are
  inserted (operation in dual-channel mode). When booting from the live
  CD the problem does not occur, only when booting the operating system
  from hard disk after installation. When booting from the live CD, the
  hard drive can also be mounted and accessed with normal performance.

   The following diagnostic steps have already been performed:

  - upgraded system BIOS to latest version available
  - tried different memory modules (same outcome)
  - run memtest86 (all memory ok)
  - run ubuntu and other Linux from live CD (works ok)
  - installed Windows XP on hard drive (boots and runs with normal performance)
  - installed Fedora Linux 15 on hard drive (boots and runs with normal performance)

  More information:
  - Performance is already very slow at the Ubuntu Grub Bootloader Menu (before OS kernel is loaded): takes about 20 seconds to draw the main screen, 20 more seconds to draw the edit screen when using "e" button on a grub list element
  - Besides the very poor performance no errors are shown; OS can also be booted in about 10mins (instead of 30 seconds when only one mem module is inserted)
  - When OS is booted, bottleneck seems to be disk I/O, but hard disk activity is only very low; no kernel / system errors visible, system responsiveness also ok as long as no disk access happens.

  I suspect Ubuntu to apply some special settings already at GRUB
  bootloader level when installing to a hard drive, or access memory in
  a special way. These "settings" seem not to be compatible with the
  systems dual channel memory access mode.

  Please inform me when any additional information is required, I'll be
  glad to provide.

  Kind regards,
  H.

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