[Bug 802991] Re: failure to upgrade from 10.10 to 11.04

[Peter Jordan]

Hi,
Apologies for the delayed response. wrestling with windows 7 on another box.

Yes, what newcomers and I suggest most regular users want is certainty. 
If the system can upgrade fully do it . If it can't then don't attempt 
or offer a partial upgrade. Unless you are a Linux expert and most of us 
are not it is just taking people into an area of problems they cannot 
resolve for themselves.
What the system needs to do if it cannot perform the full upgrade is to 
tell you why it cannot. List and direct you to the missing packages it 
needs to be able to perform the full upgrade. What threw me was that 
update manager was saying nothing was outstanding. That may have been 
correct in respect of the packages it had correctly installed and 
subsequently updated but it was not telling me at that point, that 
certain key packages may have failed to install properly and therefore 
were not showing as needing an update. It was able to tell me this( 
without listing the missing packages) when of course it was to late and 
I was stuck in the middle of a hotchpoch of a partial upgrade I could 
not then put right.
Hope these comments are useful
regards
Peter

On 06/07/2011 02:56, RedSingularity wrote:
> Thanks for reporting this.  Just to confirm, are you saying it would be best to remove the 'partial upgrade' option from update-manager?
> ---
> Ubuntu Bug Squad volunteer triager
> http://wiki.ubuntu.com/BugSquad
>
> ** Changed in: update-manager (Ubuntu)
>         Status: New =>  Incomplete
>

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https://bugs.launchpad.net/bugs/802991

Title:
  failure to upgrade from 10.10 to 11.04

Status in “update-manager” package in Ubuntu:
  Incomplete

Bug description:
  Version 10.10 running satisfactorily.
  Started update manager which identified outstanding updates. Told system to install updates.
  all outstanding updates disappeared from list so assumed all okay. System shown as up to date.
  System showed upgrade to 11.04 available so went ahead with upgrade. 
  After a long time upgrading, system displayed message not all updates can be installed.
  new message appears. Run a partial upgrade to install as many as possible. Pressed proceed.
  New message appears. An upgrade from Natty to Maverick is not supported with this tool.

  But it has done a partial upgrade and left the system showing the old 10.10 desktop with 11.04 kernal and updated firefox and two different versions of terminal installed.
  Then gave messages my Hardware was not sufficient to run 11.04.
  Action.
  Had spare hard drive identical to current hard drive both brand new and tested and working properly.
  Installed 11.04 onto my spare hard drive from the live CD and it runs perfectly. So nothing wrong with my hardware as reported.

  Observations.
  If update manager was able to identify that an update had not installed it should report which one failed to update.
  Update manager should not allow you to attempt an upgrade if it knows it has not correctly updated all necessary packages for upgrade to complete.
  Partial upgrades are  of no use simply leaving most novices like me totally lost.
  How can the system tell you a)  A partial upgrade is possible . b) Then when you proceed with partial upgrade tell you  it cannot carry out a partial upgrade. c) Then actually carry out a partial upgrade.
  Net result system completely messed up as detailed above.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: xorg 1:7.6+4ubuntu3.1
  ProcVersionSignature: Ubuntu 2.6.35-28.50-generic 2.6.35.11
  Uname: Linux 2.6.35-28-generic i686
  Architecture: i386
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  Date: Tue Jun 28 14:10:42 2011
  DistUpgraded: Log time: 2011-06-23 01:20:33.258042
  DistroCodename: natty
  DistroVariant: ubuntu
  GraphicsCard:
   ATI Technologies Inc RS880 [Radeon HD 4250] [1002:9715] (prog-if 00 [VGA controller])
     Subsystem: Giga-byte Technology Device [1458:d000]
  InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release i386 (20100816.1)
  MachineType: Gigabyte Technology Co., Ltd. GA-880GMA-UD2H
  ProcEnviron:
   LANGUAGE=en_GB:en
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-2.6.35-28-generic root=UUID=89fff4c4-11e4-48bd-b928-d490c271f55d ro quiet splash
  Renderer: Unknown
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: Upgraded to natty on 2011-06-23 (5 days ago)
  dmi.bios.date: 07/28/2010
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F4
  dmi.board.name: GA-880GMA-UD2H
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF4:bd07/28/2010:svnGigabyteTechnologyCo.,Ltd.:pnGA-880GMA-UD2H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-880GMA-UD2H:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: GA-880GMA-UD2H
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.
  version.compiz: compiz 1:0.8.6-0ubuntu9.2
  version.libdrm2: libdrm2 2.4.23-1ubuntu6
  version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2
  version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3.1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu7

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