[Bug 897680] Re: Precise Desktop 64Bit: libc6 fails to install if "install 3rd party software" is selected

Thu Dec 1 22:28:32 UTC 2011

reopening, 2 new duplicates have been reported.

** Changed in: ubiquity (Ubuntu Precise)
       Status: Fix Released => Triaged

** Changed in: ubiquity (Ubuntu Precise)
   Importance: Critical => High

** Description changed:

  Trying to install the Precise Alpha1 release candidate (64-bit) on
  VirtualBox on a 32-bit Ubuntu guest, ubiquity crashed while installing
  the system and asked me to file a bug.

  TEST CASE
  1. Use Precise Desktop AMD64 and start the installation
  2. In step 'Prepare' select 'Download Updates while installing' and 'Install third party software'
  3. Proceed with the installation

  EXPECTED RESULT:
  The system installs

  ACTUAL RESULT:
  The installation fails and the following error is displayed in the logs:
  Nov 29 11:53:58 ubuntu ubiquity: dpkg: libc-bin: dependency problems, but removing anyway as you requested:
  Nov 29 11:53:58 ubuntu ubiquity:  libc6 depends on libc-bin (= 2.13-20ubuntu5).
- Nov 29 11:53:58 ubuntu ubiquity: (Reading database ... 
+ Nov 29 11:53:58 ubuntu ubiquity: (Reading database ...
  Nov 29 11:53:59 ubuntu ubiquity: 123003 files and directories currently installed.)
  Nov 29 11:53:59 ubuntu ubiquity: Removing libc-bin ...
  Nov 29 11:53:59 ubuntu ubiquity: Processing triggers for man-db ...
  Nov 29 11:53:59 ubuntu ubiquity: Can't exec "locale": No such file or directory at /usr/share/perl5/Debconf/Encoding.pm line 16.
  Nov 29 11:53:59 ubuntu ubiquity: Use of uninitialized value $Debconf::Encoding::charmap in scalar chomp at /usr/share/perl5/Debconf/Encoding.pm line 17.
  Nov 29 11:54:06 ubuntu ubiquity: Selecting previously unselected package libc-bin:i386.
- Nov 29 11:54:06 ubuntu ubiquity: (Reading database ... 
+ Nov 29 11:54:06 ubuntu ubiquity: (Reading database ...
  Nov 29 11:54:06 ubuntu ubiquity: 122953 files and directories currently installed.)
  Nov 29 11:54:06 ubuntu ubiquity: Unpacking libc-bin:i386 (from .../libc-bin_2.13-20ubuntu6_i386.deb) ...
  Nov 29 11:54:07 ubuntu ubiquity: (Noting disappearance of libc-bin, which has been completely replaced.)
  Nov 29 11:54:07 ubuntu ubiquity: Preparing to replace libc6 2.13-20ubuntu5 (using .../libc6_2.13-20ubuntu6_amd64.deb) ...
  Nov 29 11:54:08 ubuntu ubiquity: Can't exec "locale": No such file or directory at /usr/share/perl5/Debconf/Encoding.pm line 16.
  Nov 29 11:54:08 ubuntu ubiquity: Use of uninitialized value $Debconf::Encoding::charmap in scalar chomp at /usr/share/perl5/Debconf/Encoding.pm line 17.
  Nov 29 11:54:10 ubuntu ubiquity: Unpacking replacement libc6 ...
  Nov 29 11:54:11 ubuntu ubiquity: Selecting previously unselected package libc6:i386.
  Nov 29 11:54:12 ubuntu ubiquity: Unpacking libc6:i386 (from .../libc6_2.13-20ubuntu6_i386.deb) ...
  Nov 29 11:54:13 ubuntu ubiquity: Processing triggers for man-db ...
  Nov 29 11:54:19 ubuntu ubiquity: dpkg: dependency problems prevent configuration of libc6:
  Nov 29 11:54:19 ubuntu ubiquity:  libc6 depends on libc-bin (= 2.13-20ubuntu6); however:
  Nov 29 11:54:19 ubuntu ubiquity:   Package libc-bin is not installed.
  Nov 29 11:54:19 ubuntu ubiquity:   Package libc-bin:i386 is not configured yet.
  Nov 29 11:54:19 ubuntu ubiquity: dpkg: error processing libc6 (--configure):
  Nov 29 11:54:19 ubuntu ubiquity:  dependency problems - leaving unconfigured
  Nov 29 11:54:19 ubuntu ubiquity: No apport report written because the error message indicates its a followup error from a previous failure.
- Nov 29 11:54:19 ubuntu ubiquity: 
+ Nov 29 11:54:19 ubuntu ubiquity:
  Nov 29 11:54:19 ubuntu ubiquity: Errors were encountered while processing:
  Nov 29 11:54:19 ubuntu ubiquity:  libc6
+ 
+ WORKAROUND:
+ Do not select to install 3rd party software during installation

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: ubiquity 2.9.5
  ProcVersionSignature: Ubuntu 3.2.0-2.5-generic 3.2.0-rc3
  Uname: Linux 3.2.0-2-generic x86_64
  ApportVersion: 1.90-0ubuntu1
  Architecture: amd64
  CasperVersion: 1.292
  Date: Tue Nov 29 11:56:20 2011
  LiveMediaBuild: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20111129)
  ProcEnviron:
   LANGUAGE=en_GB.UTF-8
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

** Changed in: ubiquity (Ubuntu Precise)
    Milestone: precise-alpha-1 => precise-alpha-2

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Title:
  Precise Desktop 64Bit: libc6 fails to install if "install 3rd party
  software" is selected

Status in “ubiquity” package in Ubuntu:
  Triaged
Status in “ubiquity” source package in Precise:
  Triaged

Bug description:
  Trying to install the Precise Alpha1 release candidate (64-bit) on
  VirtualBox on a 32-bit Ubuntu guest, ubiquity crashed while installing
  the system and asked me to file a bug.

  TEST CASE
  1. Use Precise Desktop AMD64 and start the installation
  2. In step 'Prepare' select 'Download Updates while installing' and 'Install third party software'
  3. Proceed with the installation

  EXPECTED RESULT:
  The system installs

  ACTUAL RESULT:
  The installation fails and the following error is displayed in the logs:
  Nov 29 11:53:58 ubuntu ubiquity: dpkg: libc-bin: dependency problems, but removing anyway as you requested:
  Nov 29 11:53:58 ubuntu ubiquity:  libc6 depends on libc-bin (= 2.13-20ubuntu5).
  Nov 29 11:53:58 ubuntu ubiquity: (Reading database ...
  Nov 29 11:53:59 ubuntu ubiquity: 123003 files and directories currently installed.)
  Nov 29 11:53:59 ubuntu ubiquity: Removing libc-bin ...
  Nov 29 11:53:59 ubuntu ubiquity: Processing triggers for man-db ...
  Nov 29 11:53:59 ubuntu ubiquity: Can't exec "locale": No such file or directory at /usr/share/perl5/Debconf/Encoding.pm line 16.
  Nov 29 11:53:59 ubuntu ubiquity: Use of uninitialized value $Debconf::Encoding::charmap in scalar chomp at /usr/share/perl5/Debconf/Encoding.pm line 17.
  Nov 29 11:54:06 ubuntu ubiquity: Selecting previously unselected package libc-bin:i386.
  Nov 29 11:54:06 ubuntu ubiquity: (Reading database ...
  Nov 29 11:54:06 ubuntu ubiquity: 122953 files and directories currently installed.)
  Nov 29 11:54:06 ubuntu ubiquity: Unpacking libc-bin:i386 (from .../libc-bin_2.13-20ubuntu6_i386.deb) ...
  Nov 29 11:54:07 ubuntu ubiquity: (Noting disappearance of libc-bin, which has been completely replaced.)
  Nov 29 11:54:07 ubuntu ubiquity: Preparing to replace libc6 2.13-20ubuntu5 (using .../libc6_2.13-20ubuntu6_amd64.deb) ...
  Nov 29 11:54:08 ubuntu ubiquity: Can't exec "locale": No such file or directory at /usr/share/perl5/Debconf/Encoding.pm line 16.
  Nov 29 11:54:08 ubuntu ubiquity: Use of uninitialized value $Debconf::Encoding::charmap in scalar chomp at /usr/share/perl5/Debconf/Encoding.pm line 17.
  Nov 29 11:54:10 ubuntu ubiquity: Unpacking replacement libc6 ...
  Nov 29 11:54:11 ubuntu ubiquity: Selecting previously unselected package libc6:i386.
  Nov 29 11:54:12 ubuntu ubiquity: Unpacking libc6:i386 (from .../libc6_2.13-20ubuntu6_i386.deb) ...
  Nov 29 11:54:13 ubuntu ubiquity: Processing triggers for man-db ...
  Nov 29 11:54:19 ubuntu ubiquity: dpkg: dependency problems prevent configuration of libc6:
  Nov 29 11:54:19 ubuntu ubiquity:  libc6 depends on libc-bin (= 2.13-20ubuntu6); however:
  Nov 29 11:54:19 ubuntu ubiquity:   Package libc-bin is not installed.
  Nov 29 11:54:19 ubuntu ubiquity:   Package libc-bin:i386 is not configured yet.
  Nov 29 11:54:19 ubuntu ubiquity: dpkg: error processing libc6 (--configure):
  Nov 29 11:54:19 ubuntu ubiquity:  dependency problems - leaving unconfigured
  Nov 29 11:54:19 ubuntu ubiquity: No apport report written because the error message indicates its a followup error from a previous failure.
  Nov 29 11:54:19 ubuntu ubiquity:
  Nov 29 11:54:19 ubuntu ubiquity: Errors were encountered while processing:
  Nov 29 11:54:19 ubuntu ubiquity:  libc6

  WORKAROUND:
  Do not select to install 3rd party software during installation

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: ubiquity 2.9.5
  ProcVersionSignature: Ubuntu 3.2.0-2.5-generic 3.2.0-rc3
  Uname: Linux 3.2.0-2-generic x86_64
  ApportVersion: 1.90-0ubuntu1
  Architecture: amd64
  CasperVersion: 1.292
  Date: Tue Nov 29 11:56:20 2011
  LiveMediaBuild: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20111129)
  ProcEnviron:
   LANGUAGE=en_GB.UTF-8
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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