[Bug 804900] Re: "Uplink" game does not download through Software Center

Michael Vogt michael.vogt at ubuntu.com
Mon Aug 8 12:55:10 UTC 2011


Thanks for your bugreport and sorry for the late reply.

This message indicates that you get a SSL timeout after 117 seconds.
This may either be a problem with launchpad that it can provide the SSL
handshake fast enough or some issue with your network (or the networks
in between) that interfere with the SSL connection handshake.

Could you please run (in a terminal):
$ sudo apt-get update -o Debug::acquire::https=true  2>&1 | sed 's/Authorization:.*/Authorization: xxx/' > /tmp/log

and attach the file /tmp/log to this report?

Thanks,
 Michael

** Changed in: software-center (Ubuntu)
   Importance: Undecided => High

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https://bugs.launchpad.net/bugs/804900

Title:
  "Uplink" game does not download through Software Center

Status in “software-center” package in Ubuntu:
  Confirmed

Bug description:
  I'm purchased computer game "Uplink" through Ubuntu Software Center and when downloading is began, the message appeared: "W:Failed to fetch https://private-ppa.launchpad.net/commercial-ppa-uploaders/uplink/ubuntu/dists/natty/main/binary-i386/Packages  SSL connection timeout at 117815, E:Some index files failed to download. They have been ignored, or old ones used instead." I'm trying to download this game once again, a lot of times, but it doesn't any effects - same message appeared. In the same time, my internet connection is fine, except for attempts to check for updates by way of Update manager.
  Switch between servers also not conceived any results. Somebody help?

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: software-center 4.0.3
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Uname: Linux 2.6.38-8-generic i686
  NonfreeKernelModules: nvidia
  Architecture: i386
  Date: Sun Jul  3 04:33:30 2011
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_US:en
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: software-center
  UpgradeStatus: No upgrade log present (probably fresh install)

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