[Bug 733541] Re: installer crashed

Brian Murray brian at ubuntu.com
Tue Aug 2 22:22:05 UTC 2011


Exception during installation:
Mar 11 21:35:54 ubuntu plugininstall.py: Traceback (most recent call last):
Mar 11 21:35:54 ubuntu plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 1486, in <module>
Mar 11 21:35:54 ubuntu plugininstall.py:     install.run()
Mar 11 21:35:54 ubuntu plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 55, in wrapper
Mar 11 21:35:54 ubuntu plugininstall.py:     func(self)
Mar 11 21:35:54 ubuntu plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 176, in run
Mar 11 21:35:54 ubuntu plugininstall.py:     self.next_region()
Mar 11 21:35:54 ubuntu plugininstall.py:   File "/usr/lib/ubiquity/ubiquity/install_misc.py", line 676, in next_region
Mar 11 21:35:54 ubuntu plugininstall.py:     self.db.progress('SET', self.count)
Mar 11 21:35:54 ubuntu plugininstall.py:   File "/usr/lib/python2.7/dist-packages/debconf.py", line 65, in <lambda>
Mar 11 21:35:54 ubuntu plugininstall.py:     lambda *args, **kw: self.command(command, *args, **kw))
Mar 11 21:35:54 ubuntu plugininstall.py:   File "/usr/lib/python2.7/dist-packages/debconf.py", line 101, in command
Mar 11 21:35:54 ubuntu plugininstall.py:     raise DebconfError(status, data)
Mar 11 21:35:54 ubuntu plugininstall.py: DebconfError: (10, "oem-config/enable doesn't exist")
Mar 11 21:35:54 ubuntu plugininstall.py: 


** Tags added: installer-crash

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https://bugs.launchpad.net/bugs/733541

Title:
  installer crashed

Status in “ubiquity” package in Ubuntu:
  New

Bug description:
  Binary package hint: ubiquity

  "Installer crashed"
  "We're sorry; the installer crashed. Please file a new bug report at https://launchpad.net/ubuntu/+source/ubiquity/+filebug (do not attach your details to any existing bug) and a developer will attend to the problem as soon as possible. To help the developers understand what went wrong, include the following detail in your bug report, and attach the files /var/log/syslog and /var/log/partman:"

  "Installation failed"
  "The installer encountered an unrecoverable error. A desktop session will now be run so that you may investigate the problem or try installing again."

  lsb_release -rd:
  Description:	Ubuntu Natty (development branch)
  Release:	11.04

  apt-cache policy ubiquity:
  ubiquity:
    Installed: 2.5.22
    Candidate: 2.5.22
    Version table:
   *** 2.5.22 0
          500 http://archive.ubuntu.com/ubuntu/ natty/main i386 Packages
          100 /var/lib/dpkg/status

  I expected to install Ubuntu 11.04 straight from the CD without
  running the live desktop. I also selected the option to download
  updates while installing.

  Two dialog boxes popped up with the above errors.

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