[Bug 818518] Re: Natty installer crashed

[Brian Murray]

Exception during installation:
Jul 30 13:00:57 ubuntu plugininstall.py: Traceback (most recent call last):
Jul 30 13:00:57 ubuntu plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 1547, in <module>
Jul 30 13:00:57 ubuntu plugininstall.py:     install.run()
Jul 30 13:00:57 ubuntu plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 56, in wrapper
Jul 30 13:00:57 ubuntu plugininstall.py:     func(self)
Jul 30 13:00:57 ubuntu plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 208, in run
Jul 30 13:00:57 ubuntu plugininstall.py:     self.remove_extras()
Jul 30 13:00:57 ubuntu plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 1275, in remove_extras
Jul 30 13:00:57 ubuntu plugininstall.py:     cache = Cache()
Jul 30 13:00:57 ubuntu plugininstall.py:   File "/usr/lib/python2.7/dist-packages/apt/cache.py", line 89, in __init__
Jul 30 13:00:57 ubuntu plugininstall.py:     self.open(progress)
Jul 30 13:00:57 ubuntu plugininstall.py:   File "/usr/lib/python2.7/dist-packages/apt/cache.py", line 127, in open
Jul 30 13:00:57 ubuntu plugininstall.py:     self._cache = apt_pkg.Cache(progress)
Jul 30 13:00:57 ubuntu plugininstall.py: SystemError: E:Encountered a section with no Package: header, E:Problem with MergeList /target/var/lib/apt/lists/za.archive.ubuntu.com_ubuntu_dists_natty_main_binary-i386_Packages, E:The package lists or status file could not be parsed or opened.
Jul 30 13:00:57 ubuntu plugininstall.py: 


** Tags added: installer-crash

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https://bugs.launchpad.net/bugs/818518

Title:
  Natty installer crashed

Status in “ubiquity” package in Ubuntu:
  New

Bug description:
  When running the Natty installer on my computer (with option replace
  existing operating systems), I get the message "installer crashed"
  during the installation (after querying my time zone and keyboard,
  while copying files, I think).  It asked me to include my syslog and
  partman files, which I will attach to this report.  After clicking
  "close" on the installer crash message, I get another message saying
  that an unrecoverable error was encountered, and that a desktop
  session would be launched for debugging/reinstall.  However, there
  seems to be something wrong with the screen refresh in that session,
  making it pretty much unusable.   I could determine that a popup
  window with title "Open Location" was spawned, but I could not see the
  text in the window.  In the end, I copied the syslog and partman files
  off the machine via the network.

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