[Bug 94224] "Get Help Online" page has poor user experience

[Ian Jackson]

Public bug reported:

If on a new Ubuntu install I have a generic Ubuntu application open (eog is my most recent test case) and request Get Help Online, I get (subject to other bugs):
 1. A new browser window containing a blank content area, underneath
 2. A popup dialogue warning me that I have requested an encrypted page (!)
 3. When I dismiss that dialogue, I get a rather useless "help and support options" page which promised that "soon" this page will contain support options.  This assertion does not seem to have proven true.

This is wrong because:
 1. Requesting an encrypted page should not generate a warning (this is a firefox bug)
 2. The page should not be encrypted anyway (this makes it less likely to work, slower, etc. etc.)  (this is IMO a launchpad bug)
 3. The prominence of the "Get Help Online" menu option suggests that something useful will happen when it's requested.  This option should be disabled via some central switch somewhere until that is true.  (This is yet another task for this bug but I'm not sure exactly which package it should be in.)

** Affects: launchpad-answers (upstream)
     Importance: Medium
         Status: Confirmed
** Affects: launchpad-integration (Ubuntu)
     Importance: Undecided
     Assignee: Mozilla Bugs
         Status: Unconfirmed

-- 
"Get Help Online" page has poor user experience
https://beta.launchpad.net/bugs/94224