[Bug 28567] Nautilus File Manager Locks Up

[Sebastien Bacher]

Public bug report changed:
https://launchpad.net/malone/bugs/28567

Comment:
Your comment about how the system works is not fair. The situation is
easy. You have an issue, we are happy to work on fixing it but we need
informations on what happen because we don't have the issue. It may be
to some special .png that causes issue to the rendering library or
something else. Does it make sense to you than for resolving an issue
you need to know what happens?

Now we don't "cancel" the bug, but we declare it useless because nobody
can reproduce it and nobody can provides informations on what happen ...
that's not really possible to figure what to fix what is broken.
Providing a backtrace or a broken .png would allow use to have those
informations and to track it.

You don't need to be a martian and what is martian about attaching the
files your have in your folder the next time it happens? Do you know how
to open a command line and move a file if that happens again, so you can
locate which one you have to move and is creating that? If you don't
know I'm happy to explain that to you, just let me know.

For the backtrace it's a bit technical but you don't need to be a programmer, I gave you the step for it. Open a command line (applications menu, accessories, terminal) and type in it:
gdb -p $(pidof nautilus)

you get a line starting by "(gdb)" and waiting on your input, you type
"thread apply all bt". Then you get the backtrace, you just have to copy
it to a command. To copy you can use the items of the right click menu.

Bug needs efforts of both parts to be fixed and I don't think than
people waste their time making that working as it does at the moment