[Bug 19001] New: Printing via cups prints distorted pages

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Ubuntu | gnome-cups-manager

           Summary: Printing via cups prints distorted pages
           Product: Ubuntu
           Version: unspecified
          Platform: Other
        OS/Version: other
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: gnome-cups-manager
        AssignedTo: martin.pitt at ubuntu.com
        ReportedBy: mdke at ubuntu.com
         QAContact: desktop-bugs at lists.ubuntu.com


Hi there, apologies that this bug report is not very precise and/or useful, but
it is the best I can do given limited printing knowledge!

When I print to my office printer over samba, it works nicely if I sent it via
the "recommended" driver (pxlmono). If I select the driver as "postscript", then
it prints distorted pages (with some weird symbols). No problem, because the
pxlmono works nicely, and that is default.

However when I connect via cups, I do not have the option to select that driver,
and it prints distorted documents again! This is a problem for me, especially
because the samba print server seems to have gone down recently and I can only
connect to the printer via cups ;)

The printer model is Ricoh Aficio 1075.

Please tell me how I can give better information to diagnose this bug!

Thanks.

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