[rfc] bug handling priorities
Matthew D. Fuller
fullermd at over-yonder.net
Sat May 30 03:50:48 BST 2009
On Thu, May 28, 2009 at 06:00:32PM +0200 I heard the voice of
Martin Pool, and lo! it spake thus:
>
> we'll be better placed to tackle them when other queues are emptier,
So, that would be "never" :p
> Maybe you can help by triaging or answering some bugs, or answering
> the open questions?
I do when I can. Unfortunately, before even doing anything bzrish,
I'm already desperately combing ebay for somebody selling an extra 6
hours in the day. And I'm confident I'm not alone in this, so please
don't read me as saying either "$SOMEBODY isn't putting enough time
into this" or even necessarily "$SOMEBODY is putting time into the
wrong parts of this". I'm just unconvinced that adjusting guidelines
for how/when bugs get triaged is really going to fill in any major
holes in our process.
And really, if more info is needed on a bug, _ask right away_, even if
it's not gonna get looked at in detail for 6 months. 6 months from
now, the reporter will have forgotten all about the details. Might as
well just close incomplete bugs more than a week old and say "file a
new bug with more info if you remember enough or it happens again".
--
Matthew Fuller (MF4839) | fullermd at over-yonder.net
Systems/Network Administrator | http://www.over-yonder.net/~fullermd/
On the Internet, nobody can hear you scream.
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