[rfc] bug handling priorities

[Martin Pitt]

Martin Pool [2009-05-28 16:49 +0200]:
> That's a really fascinating and provocative idea.  You're right that
> there is a psychological effect, and gathering more information on a
> bug where that information is never likely to be used is a waste.
> However we do do it all the time.

We do that, too. However, we should do it less often, and for bugs
where the scope/impact is clear from the original description I
haven't done it for a while. Either I take responsibility for the bug
and fully triage it, or I don't at all.

>  * perhaps getting it to a state where the reporter or some other less
> experienced person can work on it

That's of course a great way of supporting users, and I'm not saying
that we should totally stop doing it. It should just be prioritized
appropriately.

The main thing is that as a developer community we need to stop
feeling guilty about having "New" bugs, and start feeling guilty about
working on our +assignedbugs list.

Martin

-- 
Martin Pitt                        | http://www.piware.de
Ubuntu Developer (www.ubuntu.com)  | Debian Developer  (www.debian.org)